Disclaimer — ShopMitra
Welcome to ShopMitra. By accessing or using our website, you acknowledge and agree to the terms of this Disclaimer. This Disclaimer should be read together with our Terms and Conditions. and Privacy Policy. which govern your use of the site. If you do not agree with any part of this Disclaimer, please discontinue use of our website.
1. General Information
The information, products, and services available on ShopMitra are provided for general informational and shopping purposes only. While we make every effort to ensure that the information on our website is accurate and up to date, we do not guarantee the completeness, accuracy, reliability, suitability, or availability of any content, product descriptions, pricing, images, or specifications.
Nothing on this website constitutes professional, legal, medical, financial, or safety advice. Where any product includes usage instructions, warnings, or safety information, please also refer to the manufacturer's official packaging and documentation before use.
2. Product Information
We strive to display product images, colors, specifications, and descriptions as accurately as possible. However, actual product appearance, color, packaging, dimensions, and specifications may vary slightly due to manufacturer updates, monitor settings, lighting conditions, or photography.
Manufacturers may revise product specifications without prior notice. Where a manufacturer's stated specification conflicts with our website listing, the manufacturer's official specification will prevail.
3. Pricing, Taxes, and Availability
All prices listed on ShopMitra are in Indian Rupees (INR) unless stated otherwise and are subject to change without prior notice. Unless explicitly stated, listed prices are inclusive of applicable GST; any additional charges (such as shipping or COD handling fees) will be shown clearly at checkout before you confirm your order.
Products are subject to availability. We reserve the right to modify, discontinue, refuse, or cancel any order due to pricing errors, stock shortages, technical issues, suspected fraud, or other unforeseen circumstances.
If your payment has already been processed for a cancelled order, the applicable refund will be issued in accordance with our
Returns & Refund Policy.
4. Errors and Omissions
Despite our best efforts, the website may occasionally contain typographical errors, inaccuracies, or omissions relating to pricing, product descriptions, or availability. We reserve the right to correct any such errors and to update or cancel orders affected by them, at any time and without prior notice — even after an order has been placed —without liability to you beyond the refund of any amount already paid for the affected order.
5. User-Generated Content and Reviews
Product reviews, ratings, comments, and testimonials displayed on ShopMitra reflect the personal views and experiences of individual customers and do not represent the views of ShopMitra. We do not verify, endorse, or guarantee the accuracy of user-submitted content and are not liable for any reliance placed on it. We reserve the right to remove any content we deem inappropriate, misleading, or in breach of our Terms and Conditions.
6. Third-Party Services and External Links
ShopMitra may use trusted third-party service providers, including payment gateways, courier partners, analytics providers, and other service providers, and may contain links to third-party websites for your convenience.
We are not responsible for the content, privacy practices, accuracy, availability, or performance of third-party websites or services accessed through links from our website, and inclusion of such links does not imply endorsement. Any transaction you enter into with a third party is solely between you and that party.
7. Payment and Security Disclaimer
Payments made on ShopMitra are processed through secure, encrypted third-party payment providers. ShopMitra does not store your credit card number, debit card number, CVV, UPI PIN, net banking password, or other sensitive payment credentials.
While we implement reasonable technical and organizational security measures (as described in our Privacy Policy) to protect the website and your data, no online platform can guarantee complete protection against unauthorized access, cyberattacks, or data breaches. We are not liable for losses arising from circumstances beyond our reasonable control, including such security incidents affecting third-party service providers.
8. Limitation of Liability
To the maximum extent permitted by applicable law, ShopMitra, its owners, employees, affiliates, suppliers, and partners shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from:
- Use or inability to use the website.
- Product delays or delivery delays
- Technical interruptions or website downtime
- Incorrect product information or pricing errors
- Third-party service failures, including payment or courier partners
- Loss of data, revenue, or business opportunities
- Unauthorized access to or alteration of your data due to circumstances beyond our reasonable control
9. Indemnification
You agree to indemnify and hold ShopMitra, its owners, employees, and affiliates harmless from any claims, losses, or expenses (including reasonable legal fees) arising from your misuse of the website, violation of this Disclaimer, or infringement of any third-party right.
10. Intellectual Property
All website content, including text, logos, graphics, product images (unless owned by their respective manufacturers), icons, designs, and other materials, is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission from ShopMitra or the respective rights holder.
11. No Warranty
The ShopMitra website and its services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the website will be uninterrupted, timely, secure, or free of errors or viruses.
12. Force Majeure
ShopMitra shall not be held responsible for delays or failures in performance caused by events beyond our reasonable control, including natural disasters, floods, fires, pandemics, government actions, strikes, transportation disruptions, internet outages, or other force majeure events.
13. Governing Law and Jurisdiction
This Disclaimer is governed by the laws of India. Any dispute arising from this Disclaimer shall be subject to the exclusive jurisdiction of the competent courts at Koppal, Karnataka, without prejudice to your statutory right to approach a Consumer Disputes Redressal Commission or the E-Daakhil portal (edaakhil.nic.in) under the Consumer Protection Act, 2019. See Section 16 of our Terms and Conditions for our Grievance Officer details and complaint resolution timelines.
14. Severability
If any provision of this Disclaimer is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be severed, and the remaining provisions shall continue in full force and effect.
15. Relationship to Our Other Policies
This Disclaimer works together with, and does not override, our Terms And Conditions, Privacy Policy, and Returns & Refund Policy, In the event of any conflict specifically regarding returns, refunds, or data handling, those respective policies shall take precedence over this Disclaimer.
ShopMitra reserves the right to update or modify this Disclaimer at any time without prior notice. Any changes will become effective immediately upon publication on this website. Continued use of the site after changes are posted constitutes your acceptance of the revised Disclaimer.
16. Contact Information
If you have any questions regarding this Disclaimer, please contact us:
ShopMitra Customer Support
Near Water Tank Huliyapur Kushtagi Koppal – 583279 Karnataka, India
By using the ShopMitra website, you acknowledge that you have read, understood, and agreed to this Disclaimer.